Privacy Policy
Last updated: February 23, 2025
1. Introduction
At Portunix Labs ("Portunix," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and smart wallet services (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
- Account information (email address, username)
- KYC verification data when required by law
- Transaction data and wallet addresses
- Communication records when you contact us
- Any other information you choose to provide
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (interactions with our Services)
- Public blockchain data related to your transactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide, maintain, and improve our Services
- Process your transactions and manage your account
- Comply with legal and regulatory requirements
- Detect and prevent fraud or other malicious activities
- Communicate with you about our Services, updates, and offers
- Enforce our Terms of Service and protect our rights
4. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our Services
- Law enforcement or regulatory authorities when required by law
- Professional advisors (lawyers, auditors, etc.)
- Potential acquirers or investors (in anonymized or aggregated form)
5. Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent where applicable
To exercise your rights, please contact us at [email protected].
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
8. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete or anonymize your information.
9. Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect or process information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
10. Cookies and Tracking Technologies
We use cookies, beacons, and similar tracking technologies to collect information about your interactions with our Services, enhance your user experience, and analyze site traffic. You can adjust your browser settings to manage or disable cookies; however, please note that some features of our Services may not function properly.
11. Legal Basis for Processing
If you are a resident of the European Economic Area (EEA), we process your personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests
12. Third-Party Services and Links
Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. Additionally, third-party service providers may have access to your personal data solely for the purpose of providing services on our behalf.
13. Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law and take appropriate remedial measures.
14. Automated Decision-Making and Profiling
We may use automated processes to analyze user behavior and personalize your experience. However, we do not rely solely on automated decision-making that significantly affects you. Where applicable, you have the right to request human intervention.
15. Data Protection Officer
For questions related to data protection or to exercise your rights, please contact our Data Protection Officer at [email protected].
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website. Your continued use of our Services after such changes constitutes acceptance of the updated Policy.
17. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: [Company Address]